PROGRAM: Residential Services
POSITION: Assistant Director
REPORTS TO: Director
SCHEDULE: Monday – Friday 8a – 430p
Pay: $67,000 Annually

Work schedule varies and includes, Administrator on duty (AOD) rotation.

LOCATION: Office located in Keeseville, NY. Travel to various locations required for oversite.

JOB SUMMARY:
The Assistant Director will be responsible to support all operations, compliance, and oversight of their assigned region, under the supervision and guidance of the Director. The Assistant Director supports and provides supervision to the entire management team through coaching, supervision, development, and training. The Assistant Director will ensure that the team maintains compliance, delivers quality services, ensures fiscal responsibility and accountability, and carries out the Mission and Strategic Plan of the organization. The Assistant Director acts in lieu of the Director and assists with special projects, as assigned by the Director.

SUPERVISORY RESPONSIBILITIES:
 Participate in the interview and staff selection process. Orients and coordinate training for new managers. Completes annual staff evaluations for director reports and ensures managers complete annual evaluations.
 Supervise overall operations under the direction of the Regional Director.
 Support Management teams and staff with ideas and opportunities for program growth and development, focusing on person-centered and person-driven goals and outcomes. Ensure constructive and ongoing feedback is provided, ensure team members receive quarterly check-ins, and conduct quarterly check-in with direct reports.
 Provide supervision, leadership, training, and development opportunities for staff, to aid with retention, quality services, and a positive workplace.
 Provide staff with feedback and suggestions to increase the active participation of individuals receiving services and to help maximize revenue/billing.
 Coordinate efforts with program staff and management teams to foster involvement for everyone, both inside the organization and in the local community.
 Oversee staff scheduling and ensure that program and individual needs are met.

Duties/Responsibilities:
 Review person specific goals and progress offering suggestions for improvement
 Provide oversight and direction to the programs, to ensure compliance with State and Federal Regulations including all training requirements.
 Visit all sites on a regular basis to identify physical plant and environmental concerns, and aid the programs with maintaining a clean, organized, and safe environment for all.
 Ensure that Life Plan Goals are identified and carried out, assessments are complete thoroughly. Participate in team meetings on a regular basis.
 Coordinate efforts with all team members and individuals in our care, to achieve person-centered and person-driven goals and outcomes.
 Ensure that agency policies and procedures are adhered to.
 Attend and participate in agency planning meetings, trainings, and internal/external meetings, that are pertinent to program operations and maintaining the quality services of the organization.
 Be a resource for all team members and a liaison with other programs and regions.
 Ensure the timeliness and completion of payroll, billing, finances, and safety documentation.
 Actively engage in the development and implementation of the Mission, Vision and Strategic Planning of the organization.
 Participate in developing the annual budgets. Assist in analyzing and managing the residential and day habilitation program budgets throughout the fiscal year.
 Participate as needed and appropriate in departmental and agency committees.
 Provide administrative support in the absence of the Regional Director.
 Directly manage programs in the absence of managers.
 Understands and operates in a trauma informed manner.
 Perform other duties as requested by the Regional Director.

REQUIRED SKILLS/ABILITIES
 Meet qualifications for vehicle certification.
 Visual, auditory, and motor skills necessary to ensure maintenance of safety standards
 Ability to perform approved CPR and SCIP procedures per Agency policy and procedures
 Capacity to assist individuals in ambulation and transfer
 Excellent interpersonal skills
 Excellent organizational skills, attention to detail and adherence to timelines.
 Excellent time management skills
 Ability to facilitate conflict resolution
 Ability to prioritize and to pivot routinely, based on shifting priorities
 Ability to function well in a high-paced and at times stressful environment
 Excellent verbal and written communication skills
 Strong analytical and problem-solving skills
 Strong supervisory and leadership skills
 Ability to prioritize tasks and to delegate them when appropriate
 Ability to function well in a high-paced and at times stressful environment
 Proficient with agency software
 Positive demeanor with a desire and willingness to grow and develop
 Ability to collaborate and follow up with others

PHYSICAL REQUIREMENTS:
 Prolonged periods of sitting at a desk and working on a computer.
 Capacity to lift, push, pull and assist individuals in ambulation and transfer.
 Prolonged periods of driving to and from various locations.

EDUCATION AND EXPERIENCE:
1. EDUCATION: Minimum of a Bachelor’s degree in Human Services or related field.

2. EXPERIENCE: At least three years’ experience working with people with developmental disabilities including at least one year in a supervisory role is required. Experience in IRAs is preferred.