PROGRAM: Community & Employment Services
POSITION: Assistant Director; Employment Services
REPORTS TO: Director
SCHEDULE: Mon-Fri 8a-4:30pm; flexible and on call duties as needed
PAY: $67,000 Annually 

JOB SUMMARY:
The Assistant Director will directly supervise the Management team for SEMP, CPV and ACCES-VR. The Assistant Director will support the overall management and daily operations of all programs within the department. This role provides leadership to program staff, promotes high quality service delivery and ensures compliance with OPWDD guidelines. This role monitors program outcomes, budgets and strategic planning.

SUPERVISORY RESPONSIBILITIES

• Recruits, interviews, hires, and trains new staff.
• Supervises overall operations of SEMP, CPV and ACCES-VR.
• Oversee the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Completes quarterly check-ins with those they directly supervise.
• Handles discipline and termination of employees in accordance with company policy.
• Ensure payroll/timecards are accurate within the payroll software.
• Supervise, coach and support Manager’s and team members.
• Performs other related duties as assigned.

DUTIES/RESPONSIBILITIES: include but are not limited to the following.

• Ensure policy & procedures are followed and are within regulatory compliance and quality assurance.
• Assist with oversight of the budget for services, provide input in the development of an annual budget and make fiscally responsible decisions.
• Be a resource for team members and will provide the team with support to foster a greater sense of cooperation and community.
• Coordinate efforts with Manager’s, team members, and individuals receiving services to assist in meeting individual goals.
• Review services and implementation of person-centered approaches and employment opportunities.
• Support and encourage succession planning.
• Play a key role in fostering a culture of accountability, inclusion and continuous improvement.
• Educate and implement practices that will align with the agency mission and strategic plan.
• Collaborate and conduct community outreach initiatives to develop relationships with potential employers and support growth to the employment programs/opportunities.
• Identifies current innovative trends in the field and convey/implement these ideas.
• Provide administrative support in the absence of the Director.
• Monitors the efficiency and effectiveness of the programs and services
• Actively participates in departmental and agency-based quality assurance and improvement processes and requirements
• Participates as needed and appropriate in departmental and agency committees
• Understands and operates in a trauma informed manor
• Other duties as assigned

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Strong ability to prioritize tasks and to delegate them when appropriate.
• String ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

PHYSICAL REQUIREMENTS:

• Capacity to lift, pull and/or push in accordance with job duties.
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of moving around/standing.
• Ability to assist individuals on/off agency vehicles.
• Capacity to assist physically challenged individuals in ambulation and transfer and to demonstrate these techniques to others.

EDUCATION AND EXPERIENCE:
EDUCATION: Minimum of a bachelor’s degree in human services or related field.
EXPERIENCE: At least three years’ experience working with people with developmental disabilities including at least one year in a supervisory role is required.
JOB KNOWLEDGE: Demonstrates understanding of ethical principles and standards consistent with the agency Mission statement and Credo. Effective communication, presentation, writing, time management and organizational skills and abilities.