PROGRAM: Article 16 Clinic
POSITION: Office Manager
REPORTS TO: Treatment Manager
PAY: $19-$21 per hour

JOB SUMMARY:
Provide office support services in the article 16 clinic, supporting the clinicians and treatment Manager.

SUPERVISORY RESPONSIBILITIES:

• None

DUTIES/RESPONSIBILITIES: include but are not limited to the following.
    1. Oversee day to day operation of the Article 16 Clinic Office.
    2. Provide office support services to the Article 16 Clinic, including scheduling, receiving telephone calls, receiving individuals arriving for         services, ordering supplies, meeting preparation, messaging and logistical support for the department.
    3. Assist the Treatment Manager in tracking billing and service documentation.
    4. Maintain clinical files in a central and secure location.
    5. Monitor the designated timeliness and deadlines for submission of data and communicate these requirements to those responsible for data         submission.
    6. Assist in preparing and distributing clinic services reports.
    7. Participate in departmental meetings, maintain meeting agendas, sign-in sheets, minutes and other documentation.
    8. Act as a liaison for the Article 16 Clinic, communicating the schedule of upcoming activities and responding to inquiries about schedules         and activities, including necessary trainings required of clinic team.
    9. Provide support to the Medical Director, as needed.
    10. Performs other related duties and activities as may be requested by the Senior Director of Clinical Services and the Treatment Manager.
    11. Assists in the dissemination of internal and external communications.
    12. Liaison with vendors as ensuring all items are invoiced and forwarded to Business Services in a timely manner.
    13. Ensure financial objectives of the office are met by processing all purchase orders.
    14. Oversee adherence to policies and procedures, ensuring security, integrity and confidentiality of data.
    15. Coordinate with the IT Department regarding office equipment and its maintenance including computers, copiers, telephones etc.
    16. Perform other related duties and activities as assigned by the Treatment Manager

REQUIRED SKILLS/ABILITIES
    1. Ability to have quality and accuracy in processing of clinic records and in all functions.
    2. Willingness to take initiative in clinic setting and ability to follow up on all aspects as appropriate.
    3. Manage the work-load and the ability to adapt to the current priority of the clinic.
    4. Safety Awareness of the clinic space – ensuring that the space is appropriate for clinic services provided.
    5. Communication with the team and other departments is vital.
    6. Ability to act in a manner of leadership to the team and as a representative of the clinic.
    7. Excellent collaboration skills are required to ensure accurate carry over in the clinic.
    8. Excellent time management skills with a proven ability to meet deadlines.

PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift-up to 15 pounds at times.

EDUCATION AND EXPERIENCE:
    1. EDUCATION: Minimum High School Diploma or equivalent, Associates Degree Preferred.
    2. EXPERIENCE: Minimum of four years general office experience