Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Experience:
- Previous experience in customer service or hospitality preferred
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Proficient in using phone systems and computer software
- Ability to remain calm and composed in stressful situations
- Knowledge of hotel operations and procedures is a plus

We offer competitive pay rates, flexible scheduling, and opportunities for career growth within our organization. If you have a passion for providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you!

To apply, please submit your resume along with a brief cover letter outlining your relevant experience.

Job Types: Part-time, Full-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus opportunities

Ability to commute/relocate:

• Ticonderoga, NY 12883: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person