Hotel Front Desk Agent ResponsibilitiesOther Duties may arise from time to timeCheck in customers using computer programs and equipment and provide guests with directions to their roomInform customers of all on-site amenities and any relevant information that is needed to use themHandle and resolve guest complaintsInvoice and bill guests for their stay and services usedCommunicate with guests to ...read more

Hotel Housekeeping ResponsibilitiesClean and tidy all areas to the standard cleanliness within time limitsDeliver excellent customer serviceCreate daily job lists and record all serviced roomsMaintain equipment in good conditionReport on any shortages, damages or security issuesHandle reasonable guests complaints/requests and inform others when requiredCheck stocking levels of all ...read more