Ticonderoga Area Chamber of Commerce

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Conference Set Up

The Conference Set Up members provide conference groups with room set-ups, audio/visual needs and water set ups as dictated by CSU supervisor, Hospitality Services Dir., Hospitality Services supervisor and Conference Services staff. The incumbent must be in good physical health and able to climb ladders, stairs, move tables, chairs, and other A/V equipment and perform other manual tasks. Conference set up staff members must work well with people and they must become familiar with Silver Bay’s activities

Silver Bay YMCA Conference Center

Conference Set-Up Supervisor

The Conference Set-Up (CSU) team leaders meet with the Hospitality Services Director and/or conference leadership upon arrival. At this meeting, the meeting space assignments, room set-ups, equipment needs and water/food requests are discussed. It is the responsibility of the supervisor to run the daily report and to check in with supervisors to check current status.. It is also the responsibility of the CSU supervisor, Dir. of Hosp. Services or Hosp. Services supervisor to coordinate their staff to see

Silver Bay YMCA Conference Center

Cook

The Cook is primarily responsible for the successful production food items served in the Dining Room and maintenance of kitchen area. The cook should also possess the necessary skills to follow basic direction and to communicate with fellow team members. The Cook must possess sound organizational skills, have the ability to multi-task, practice good time management, understand customer service principles, work well under pressure, and be able to meet deadlines. The Cook must possess the knowledge necessary

Silver Bay YMCA Conference Center

Dining Room Server / Attendant

The Dining Room is at the center of Silver Bay campus life. Nowhere on campus do so many guests and staff gather so frequently. Cheerful and clean food service areas with good food and refreshments contribute significantly to the enjoyment of being at Silver Bay. The Dining Room Server has to ensure the best customer service values we can provide. The employee should have the ability communicate with guests and staff with a positive and friendly attitude.Principle Activities: Employees will be involved in

Silver Bay YMCA Conference Center

Dining Room Supervisor

Dining Room Supervisor is required to supervise any and all dining room servers/attendants, door greeters, line servers, dining room supervisors and dish-room staff. This position is responsible for making sure that all dining set up needs are met and executed in a timely manner and presentable. The Dining Room Supervisor is responsible for developing a training program/regimen for all dining room staff and volunteers and facilitating the training. The Dining Room Supervisor will work in tandem with the

Silver Bay YMCA Conference Center

Front Desk Customer Service Associate

The Front Desk Customer Service Associate is responsible for welcoming all guests in a friendly and professional manner. They will provide excellent customer service to our guests who stay on or off campus, provide accurate information to our members and guests in regard to; activities, policies, and procedures during their stay on campus.Qualifications: High school diploma or equivalent. Effective verbal and written communication skills, competence to meet, answer and receive incoming calls from the

Silver Bay YMCA Conference Center

Front Desk Customer Service Associate Overnight Shift

General Function: Welcome all guests in a friendly and professional manner. Provide excellent customer service to our guests who stay on or off campus, provide accurate information to our members and guests in regard to; activities, policies, and procedures during their stay on campus.Qualifications: High school diploma or equivalent. Effective verbal and written communication skills, competence to meet, answer and receive incoming calls from the public in a courteous and efficient manner. Organizational

Silver Bay YMCA Conference Center

Front Desk, Reservations Customer Service

The Front Desk Reservations is primarily responsible for the overall operation of the front desk and reservations to include but is not limited to the following: welcome all guests in a friendly and professional manner. Provide excellent customer service to our guests who stay on or off campus, by providing accurate information to our members and guests in regard to; activities, and policy and procedure during their stay on campus. Reserve and manage the rooms available for guest use, provide accurate

Silver Bay YMCA Conference Center

Hospitality Services - Route Supervisor

The Hospitality Services Route Supervisor is responsible for maintaining a safe, clean and comfortable environment in all buildings for our guests and staff, and will supervise part time and summer staff assigned to their route, part-time time staff in the shoulder season. The incumbent must be in good physical health and able to climb ladders, stairs, etc. and perform other manual tasks. This position requires the ability to respond to guests and staff with courtesy. They must be able to help supervise

Silver Bay YMCA Conference Center

Housekeeper

The Housekeeper is responsible for maintaining a safe, clean and comfortable environment in all buildings for our guests and staff. The incumbent must be in good physical health and able to climb ladders, stairs, etc. and perform other manual tasks. This position requires the ability to respond to guests and staff with courtesy.Principle Activities: ?• Maintain the cleanliness of all Silver Bay buildings – Interior and exterior • Work an assigned cleaning route. • Clean staff bathrooms as needed. •

Silver Bay YMCA Conference Center

Human Resources Director

The Human Resources Director at Silver Bay YMCA serves on the CEO’s senior leadership team and oversees the development and implementation of talent management/human resources policies, plans and services, including screening, recruitment, selection, training, retention, legal compliance, employee benefits, compensation, employee relations, diversity and inclusion, employment practices and procedures, employee communications and events. The successful candidate is highly collaborative and solution-based,

Silver Bay YMCA Conference Center

Laundry Attendant

The Laundry Attendant is responsible for laundering all terry, bedspreads, blankets, bed pads and shower curtains as they come into the hospitality services laundry area and make ready for the staff to use to supply rooms, cottages, public spaces and staff areas. The incumbent must be in good physical health and able to climb ladders, stairs, etc. and perform other manual tasks. This position requires the ability to respond to guests and staff with courtesy. They must be able to help supervise from one to

Silver Bay YMCA Conference Center

Lead Cook

The Lead cook manages, under the supervision of the Kitchen manager, all functions of food preparation, execution of the selected menu, preparation of product order, and manage inventory.Know How:Minimum of two years experience working in food service management in a leadership capacityOne year of ordering and inventory controlExtensive knowledge of the proper usage of kitchen related equipmentExcellent human relation skills, good organization skills, and communication skillsBasic computer skillsThe ability

Silver Bay YMCA Conference Center

Lobby Porter - Hospitality Services

The Lobby Porter is responsible for maintaining a clean comfortable environment in all public spaces for guests and staff. You must be in good physical health and be able to climb ladders, stairs, etc. and perform other manual tasks. This position requires the ability to respond to guests and staff with courtesy. The ability to work well with a team is necessary. Hospitality Service staff start early in the morning and finish by mid-afternoon with an occasional long day and evening duty. The ability to read

Silver Bay YMCA Conference Center

Night Security / Utility Staff

The Night Security / Utility Staff must be able to ensure the comfort and safety of guests, members, employees and property of Silver Bay and to also ensure the cleanliness of public spaces including restrooms, meeting spaces and lobbies. You are expected to assist Front Desk and Hospitality Services in the delivery of all guest requested items and have the ability to handle minor maintenance requests as well as taking control of any security and emergency issues.Qualifications: The incumbent must be in

Silver Bay YMCA Conference Center

Prep Cook

The Prep Cook primarily responsible for the successful production and maintenance of salad bars and other cold food items served in the Dining Room, cleaning the kitchen areas, and assisting as needed. The Prep Cook/ should also possess the necessary skills to follow basic direction from fellow team members. The Prep Cook must possess sound organizational skills, have the ability to multi-task, practice good time management, understand customer service principles, work well under pressure, and be able to

Silver Bay YMCA Conference Center

Shift Lead Front Desk

The Front Desk Shift Lead is primarily responsible for the overall operation of the front desk to include but is not limited to the following: Welcome all guests in a friendly and professional manner. Provide excellent customer service to our guests who stay on or off campus, by providing accurate information to our members and guests in regard to; activities, and policy and procedure during their stay on campus and assist The Guest Services Director with training and scheduling of staff.Know How:High

Silver Bay YMCA Conference Center

Tennis Court Maintenance Lead

The main responsibility of this position is to take care of clay and hard tennis courts during the week and weekends. This includes maintenance and grooming of the clay courts, as well as maintaining the area surrounding the courts. There are very specific things that have to be done to take care of a tennis court so this person will need to follow specific instructions on how to do his/her job. This position requires someone that will take pride in their work and take ownership of the courts they are

Silver Bay YMCA Conference Center

Utility Staff

Part Time Seasonal Position The Utility Staff has broad array of responsibilities related to the successful event and customer service functions involving food service campus wide. This position will facilitate the set-up and breakdown of refreshment requests campus wide, facilitate the set-up/fulfillment/breakdown of special functions, and assist with inventory monitoring and organization. The Utility Staff position must have a friendly and positive attitude towards guests and staff. Know How:The Utility

Silver Bay YMCA Conference Center

Waterfront Lifeguard

Lifeguards are responsible for the safety of all members and guests using the beaches. Lifeguards must hold a current YMCA or equivalent Red Cross Lifeguard certification along with First Aid and CPR certification for the professional. Lifeguards must be responsible individuals who are punctual for their shift and who are not easily distracted. Lifeguards must be over 16 years or older. (If you do not currently hold a lifeguarding certification, we will train you!)Principle Activities: Lifeguards are

Silver Bay YMCA Conference Center