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Museum Retail & Guest Service Associate

Retail & Guest Service Associates play a critical role in advancing Fort Ticonderoga’s mission by providing outstanding service and demonstrating a thorough understanding of the Museum’s programs, events, exhibits, procedures, and products. These individuals are responsible for managing various areas within the Retail and Guest Service Department, including but not limited to the Log House Welcome Center, Museum Store, Admissions Booth, and other temporary pop-up locations. As the first and last point of