Ticonderoga Area Chamber of Commerce

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Front Desk- Part Time Position

Welcome all guests in a friendly and professional manner. Provide excellent customer service to our guests who stay on or off campus, provide accurate information to our members and guests in regard to; activities, policies, and procedures during their stay on campus.
High school diploma or equivalent. Effective verbal and written communication skills, competence to meet, answer and receive incoming calls from the public in a courteous and efficient manner. Organizational skills/multi tasking is essential. Exhibits proficiency and fundamental knowledge of word and excel applications, accuracy in handling money and record keeping, have basic accounting knowledge, professional telephone answering and a basic knowledge of the surrounding area.
    • Check Silver Bay guests in/out using hospitality software.
    • Knowledge of Silver Bay rates, accommodations and activities.
    • Provide accurate information to guests as needed.
    • Learn current hospitality computer software.
    • Perform duties per daily routine and shut down procedure list.
    • Responsible for maintaining and balancing a cash drawer at the end of their shift.
    • Receive, record, and input membership, program, and in-house transactions into hospitality software.
    • Provide support to the reservations and telephone operator when needed.
    • Perform other duties as assigned by Guest Service Director.
    • Follow policies and procedures as noted in the employee handbook
    • As a 24-hour operation all staff may be asked to work weekend, evening or night shift and/or holidays in order to serve our members,     guests and program participants

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Contact the Chamber
Ticonderoga Area Chamber of Commerce
94 Montcalm Street, Suite 1
Ticonderoga, NY 12883

Phone: 518­-585-6619

Fax: 518­-585-9184

Office Hours

Monday through Friday

9:00 AM – 4:00 PM (April through October)

8:00 AM – 3:00 PM (November through March)

9:00 AM – Noon Saturdays, Memorial Day through Labor Day

chamberinfo@ticonderogany.com

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